We are committed to ensuring everyone can access this site. This includes people with sight problems, hearing, mobility and cognitive impairments as well as users without broadband, people using older browsers or newer technologies such as mobile phones and PDAs. If you have any comments please email us.
We are committed to protecting and respecting your privacy, and aim to be clear and open about how your data is used. We will not share your personal information with other people unless you give your consent.
This policy explains what data – personal and anonymous – we collect from you and how we use it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is The National Council for Voluntary Organisations of Regent’s Wharf, 8 All Saints Street, London N1 9RL.
Information we may collect from you:
- Information that you provide by filling in forms on our site. This includes information provided at the time of subscribing to our services, subscribing to our newsletters, surveys, or requesting further services.
- Material that you post or contribute to our site (e.g. in comments or wikis).
- If you contact us, we may keep a record of that correspondence.
- Details of your visits to our site, including which pages you visit and what you do. These details do not include any information which can be used to personally identify you.
What are cookies?
A cookie is a small file which is placed on your computer by a site when you visit it. Basic cookies contain the site name and a unique user ID. The next time you visit that site, your browser checks to see if it has a cookie for it and sends the information contained in that cookie back to the site. The site then ‘knows’ that you have been there before, and can, for example, tailor your experience of the site. More sophisticated cookies allow you to do other things, like create accounts on a site or use an online shop.
Some of the cookies we place on your computer allow you to do important things on our site, like log in and out and post contributions. These facilities will not work without cookies.
Google Analytics cookies help us to improve your experience of our site but are not essential to its basic functioning. We use these cookies to collect non-personal information about your computer, including, where available, your IP address, operating system and browser type, for system administration purposes and to measure our effectiveness. They also enable us to estimate our audience size and usage patterns. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Yes. You can use a setting on your browser which allows you to refuse to accept cookies.
Different browsers have different instructions for managing cookies and you may also be able to accept certain cookies and not others. For example, you may be able to refuse third party cookies.
Where we store your personal data
All information you provide to us is stored on our secure servers. We do not store sensitive financial information (such as credit card data) on our servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Disclosure of your information
We may disclose your personal information to third parties if:
- NCVO is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.